How Google Fumbled Glass — and How to Save It

"Hey, is that Google Glass?"

The question came from a man on New York City's Fifth Avenue as I rushed to a meeting. He was correct. The blue apparatus on my face was indeed Google Glass, which I hadn't worn in public for a while. When I wore it for several periods during 2013, passers-by would typically wait a little longer before asking about it. They were usually excited.

This was different. The man's tone was urgent, almost accusatory.

"Yes," I answered, not stopping — mainly because I was late for my meeting, but also because something felt off about the exchange. Read more...