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April 25, 2012 12:28 am GMT

3 Reasons the Call Center Is Far From Dead

Zor Gorelov, CEO of Speech Cycle, recently wrote an article in which he suggested that the call center will cease to be the primary channe…

Original Link: http://feeds.mashable.com/~r/Mashable/~3/l3HV7lA1mP0/

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