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April 24, 2018 03:00 pm GMT

Catalyst brothers find capital success with $2.4m from True

Over the past few years, the old language of customer support has been supplanted by the new language of customer success. In the old model, companies would essentially disappear following the conclusion of a sale, merely handling customer problems when they arose. Now, companies are actively reaching out to customers, engaging them with education and […]

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