January 5, 2022 06:14 pm GMT
Original Link: https://boingboing.net/2022/01/05/why-the-hell-is-amazon-redirecting-customer-support-traffic-to-this-unrelated-company.html?utm_source=rss&utm_medium
Why the hell is Amazon redirecting customer-support traffic to this unrelated company?
The folks at Openbase a company that helps developers select right open-source packages have been trying to figure out why they are getting "strange support tickets" like these:
- "FireTV not working."
- "My package came but it's broken."
- "We redeemed an Amazon gift card and wanted the money back on the card."
Original Link: https://boingboing.net/2022/01/05/why-the-hell-is-amazon-redirecting-customer-support-traffic-to-this-unrelated-company.html?utm_source=rss&utm_medium
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