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September 22, 2021 02:05 pm

Catalogue of Errors Led To $1.36 Billion of State Pension Underpayments

Repeated human errors made for years were to blame for a scandal which led to more than 1bn pound of state pensions not being paid, a report has concluded. BBC: The National Audit Office (NAO) said 134,000 pensioners, mostly women, were underpaid pensions because outdated computer systems led to mistakes. Among them was 74-year-old Irene Wise, who said women like her were "short-changed" for years. The government said everyone would receive what they were owed. However, the report raises huge questions for the Department for Work and Pensions (DWP) over the way the state pension system functions and the mistakes that led to such a massive shortfall in payments. Reacting to the report, Meg Hillier, who chairs the Public Accounts Committee, said: "This is not the first widespread error we have seen in the DWP in recent years. Correcting these errors comes at great cost to the taxpayer. "The DWP must provide urgent redress to those affected and take real action to prevent similar errors in future." The problem relates to the "old" state pension system where married women who had a poor pension in their own right could claim a 60% basic state pension based on their husband's record of contributions. A review is taking place to trace those affected by systemic failures to award these pension rises, stretching back to 1985. But only some women are being fully paid. Others will only be able to claim for 12 months of missed payments. The DWP is expecting to pay the affected pensioners it can trace a total of 1.05bn pound, at an average of 8,900 pound per pensioner affected. That exercise will cost the taxpayer 25m pound in staff costs and will not be completed until the end of 2023. An estimated 40,000 affected women have already died.

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