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July 13, 2021 06:56 am GMT
Original Link: http://feedproxy.google.com/~r/Noupe/~3/scWMm5x57-k/customer-service-metrics-you-should-be-tracking.html
9 Customer Service Metrics You Should be Tracking in 2021
In today’s competitive landscape of commerce, businesses should focus on adding new customers while retaining their original customer base (this helps improve profit margin). In order to achieve this, satisfactory customer service is the only solution. The ROI for providing exemplary customer service is clear. 73% of companies with above-average customer experience perform better financially...Original Link: http://feedproxy.google.com/~r/Noupe/~3/scWMm5x57-k/customer-service-metrics-you-should-be-tracking.html
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