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June 21, 2021 03:22 pm

Hawaii's Remote Workers Discover Challenges and Rewards

For many professionals, Hawaii seems a dream spot for remote work. But pulling off remote work in the Aloha state takes more than a plane ticket and a laptop. From a report: The pandemic devastated the state's economy. According to the Hawaii Tourism Authority, visitor arrivals fell 97.6% between August 2019 and August the following year. Employment in the state's leisure and hospitality sector, which accounts for nearly one in five jobs, fell 53% between February and August 2020, according to the Pew Center. Thanks in part to state initiatives -- including pre-arrival coronavirus testing for visitors and marketing campaigns wooing remote workers -- tourism is on the rebound. In April, visitors reached nearly 500,000, compared with roughly 4,500 in April 2020. One program, called Movers and Shakas (named after the friendly Y-shaped hand gesture with extended thumb and pinkie that means "hang loose"), was launched in December with local business leaders. It offers free airfare to remote workers who commit to staying at least a month and participate in volunteer activities. The program's 50 spots attracted 90,000 applications. Applications for the second round will open this month. As it is elsewhere, reliable Wi-Fi is the litmus test for many. Some areas of the Hawaiian islands, especially rural regions, lack robust broadband or cellular infrastructure. Tomasz Janczuk, a 45-year-old based in the Seattle area who owns and operates a software-development firm, chose the three Big Island hotels that he and his family lived in for a month based on Wi-Fi strength. During an off-road excursion, Mr. Janczuk got a call from an employee about a service outage at his company. He pulled over and had to climb on top of his Jeep for sufficient reception to help troubleshoot the problem. "If there's no Wi-Fi, you have to fall back on cellphones, and that is quite spotty out there," said Mr. Janczuk, who also carried a hot spot. Some workers find that Hawaii's spectacular surroundings -- which drew them in the first place -- can be a distraction. Jasmyn Franks, a social-media strategist for an advertising agency in Kansas City, Mo., began working in mid-May from the palm-tree-filled backyard of her auntâ(TM)s house in Mililani, a mountainous city on Oahu. Ms. Franks, 30, said initially, the first five to 10 minutes of every conference call were taken up with colleagues admiring her background. "So, there was a point where I was just like, 'OK, let's just take this to the corner or something where it kind of looks like Iâ(TM)m at the house.'"

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