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March 7, 2021 04:34 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1O46YjunIOY/icloud-allegedly-locked-out-user-whose-last-name-is-a-boolean-value
iCloud Allegedly Locked Out User Whose Last Name is a Boolean Value
"iCloud has had the occasional service issue, but its latest problem appears to be highly... specific," writes Engadget: Actor and author Rachel True claims iCloud has effectively locked her out of her account due to the way her last name was written. Reportedly, her Mac thought lower-case "true" was a Boolean (true or false) flag, leading the iCloud software on the computer to seize up. The problem has persisted for over six months, she said. True said she'd spent hours talking to customer service, and that Apple hadn't stopped charging her for service. She could switch to the free tier, although she'd also lose most of her online storage if she did. True has apparently resorted to imploring desperately in tweets to both @Apple and @AppleSupport. "Now that I a layman have explained problem to you a giant computer company, could u fix...?" "A thing I've learned about life so far is I hate being the test case." "When I get a dog I'm naming it Boolean Bobby Drop Tables True"Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1O46YjunIOY/icloud-allegedly-locked-out-user-whose-last-name-is-a-boolean-value
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