A mail-in COVID-19 test company switched to FedEx because of USPS delays

Vitagene, a company that makes mail-in, saliva-based COVID-19 tests, is switching its shipping from the United States Postal Service to FedEx, its CEO told The Verge.

“We’ve had problems with USPS recently, in terms of tracking packages and the delivery of packages,” says CEO Mehdi Maghsoodnia.

Trump-appointed Postmaster General Louis DeJoy, who took the position at the head of USPS in June, has instituted cost-cutting changes (like cutting overtime for postal workers) that have been criticized by lawmakers and the USPS workers union for slowing mail service. Vitagene started noticing the delays about three or four weeks ago, Maghsoodnia says. The number of customers calling the company to ask about the timing of their shipments because...

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