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June 5, 2020 07:00 pm GMT

Instacart makes changes to tip policy following shopper complaints

Instacart announced today that it is changing its tip policy to protect its growing shopper network from tip-baiting. Tip-baiting, a grotesque tactic, is when customers bait shoppers with a big tip and then reduce the tip to zero after they receive their groceries. It emerged as Instacarts demand skyrocketed due to the pandemic and people […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/LocekwEMM4A/

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