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February 27, 2020 05:23 pm GMT

Amazon Transcribe can now automatically redact personally identifiable information

Amazon Transcribe, the AWS-based speech-to-text service, launched a small but important new feature this morning that, if implemented correctly, can automatically hide your personally identifiable information from call transcripts. One of the most popular use cases for Transcribe is to create a record of customer calls. Almost by default, that involves exchanging information like your […]

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