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May 1, 2019 04:25 pm GMT

Google launches CallJoy, a virtual customer service phone agent for small businesses

Google is combining several technologies including virtual phone numbers, audio transcriptions, automated reporting and analytics, in a new effort to help small business owners better manage their inbound phone calls. The company’s latest project from its in-house incubator is CallJoy, launching today. Aimed at the U.S.’s 30.2 million small business owners, the system offers a […]

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