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March 29, 2019 07:36 pm GMT

ServiceNow teams with Workplace by Facebook on service chatbot

One of the great things about enterprise chat applications beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications. Today, Workplace, Facebook’s enterprise collaboration and communication application, and ServiceNow announced a new chatbot to make it easier for employees to navigate a company’s help desks inside Workplace Chat. […]

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