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April 10, 2018 08:40 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/a7NNL1hw0pU/ftc-warns-manufacturers-that-warranty-void-if-removed-stickers-break-the-law
FTC Warns Manufacturers That 'Warranty Void If Removed' Stickers Break the Law
schwit1 writes: The Federal Trade Commission put six companies on notice today, telling them in a warning letter that their warranty practices violate federal law. If you buy a car with a warranty, take it a repair shop to fix it, then have to return the car to the manufacturer, the car company isn't legally allowed to deny the return because you took your car to another shop. The same is true of any consumer device that costs more than $15, though many manufacturers want you to think otherwise. Companies such as Sony and Microsoft pepper the edges of their game consoles with warning labels telling customers that breaking the seal voids the warranty. That's illegal. Thanks to the 1975 Magnuson-Moss Warranty Act, no manufacturer is allowed to put repair restrictions on a device it offers a warranty on. Dozens of companies do it anyway, and the FTC has put them on notice. Apple, meanwhile, routinely tells customers not to use third party repair companies, and aftermarket parts regularly break iPhones due to software updates.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/a7NNL1hw0pU/ftc-warns-manufacturers-that-warranty-void-if-removed-stickers-break-the-law
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