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February 22, 2018 05:00 pm GMT
If you’ve tried to deal with a bot before you can speak to a human customer service rep, you know how frustrating that process can sometimes be. Sure, there are basic tasks that can free up a human rep to handle the more difficult matters, but it can be exasperating when there is no easy way to talk to a person. Agent IQ, a startup that has developed customer service bots, acknowledges… Read More
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/x1EwaMcpYMg/
Customer service bot startup Agent IQ announces $6.3 million Series A led by Sierra Ventures
If you’ve tried to deal with a bot before you can speak to a human customer service rep, you know how frustrating that process can sometimes be. Sure, there are basic tasks that can free up a human rep to handle the more difficult matters, but it can be exasperating when there is no easy way to talk to a person. Agent IQ, a startup that has developed customer service bots, acknowledges… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/x1EwaMcpYMg/
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