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April 12, 2017 02:54 am -04

Twitter @support is testing a bot that handles complaints

Twitter launched a handful of features in recent months meant to cement its new role as a customer service platform. Now it's putting some of those features to use: the social network has begun testing a bot to handle your questions and complaints. T...

Original Link: https://www.engadget.com/2017/04/12/twitter-support-test-bot/

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Engadget

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. Engadget was launched in March of 2004 in partnership with the Weblogs, Inc. Network (WI

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