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March 17, 2017 02:00 am

Class-Action Lawsuit Targets LG Over Legendary G4, V10 Bootloop Issues

For those affected by LG's infamous bootloop issue with the G4 and V10, you might find some joy in this: several (upset) owners of these devices have lodged a proposed class-action lawsuit in a California federal court. They claim that a repeating bootloop issue "renders the phones inoperable and unfit for any use." In other words: bricked. Ars Technica reports: Thousands of complaints about the G4 have been highlighted on Twitter, Reddit, and YouTube. There was even an online petition to "launch a replacement program for defective LG G4s." Not to be outdone, the V10 has been the subject of many online complaints as well. One of the plaintiffs in the lawsuit (PDF) filed Wednesday said that LG replaced his G4 two times and that his third G4 constantly freezes. The new phone, says the suit, is "manifesting signs of the bootloop defect and is unmerchantable." A year ago, LG acknowledged the problem with the G4 and said it was the result of "loose contact between components." The company began offering replacement devices and fixes. The suit said that even after the January 2016 announcement, "LG continued to manufacture LG Phones with the bootloop defect." The suit claims that both models' processors were inadequately soldered to the motherboard, rendering them "unable to withstand the heat." Initially, the phones begin to freeze, suffer slowdowns, overheat, and reboot at random. Eventually, the suit says, they fail "entirely."

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