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January 18, 2017 06:00 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/ajPmHD75buw/thousands-of-note-7-phones-still-in-use-on-verizon-all-non-911-calls-to-be-rerouted-to-cus
Thousands of Note 7 Phones Still in Use On Verizon, All Non-911 Calls To Be Rerouted To Customer Service
Thousands of Verizon customers continue to use the Galaxy Note 7 smartphone, the carrier said. This despite the widely publicized recalls spurred by battery fire concerns and a software upgrade designed to kill the phone by preventing it from recharging. From a report: "In spite of our best efforts, there are still customers using the recalled phones who have not returned or exchanged their Note 7 to the point of purchase," a Verizon spokeswoman said. "The recalled Note 7s pose a safety risk to our customers and those around them." So now Verizon is fighting fire with fire, so to speak. The carrier plans to reroute all non-911 outgoing calls to its customer service line, and it might bill the holdouts for the full retail cost of the phone.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/ajPmHD75buw/thousands-of-note-7-phones-still-in-use-on-verizon-all-non-911-calls-to-be-rerouted-to-cus
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