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September 10, 2016 10:00 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/Gp0gFrx5Bgg/samsung-to-customers-stop-using-note-7-then-wait-for-replacements
Samsung to Customers: Stop Using Note 7, Then Wait For Replacements
Samsung is now telling owners of their Galaxy Note 7 to "power down your device and return to using your previous phone. We will voluntarily replace your Galaxy Note7 device with a new one, beginning on September 19th... We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers." The BBC reports:Samsung has urged owners of its Galaxy Note 7 phones to stop using or exchange the devices as they risk exploding. A statement by Samsung, the world's biggest mobile phone maker, said "our customers' safety is an absolute priority..." Earlier on Saturday, aviation authorities in the United Arab Emirates banned use of the devices on the Emirates and Etihad airlines. Three Australian airlines have already banned use of the phone, and by last week 35 incidents had been reported to Samsung, which believes that the exploding batteries affect 24 phones out of every million (or one phone out of every 41,666).Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/Gp0gFrx5Bgg/samsung-to-customers-stop-using-note-7-then-wait-for-replacements
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