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June 15, 2015 12:00 am

ISP Breaking Net Neutrality? The FCC's Got a Complaint Form For That

Presto Vivace writes with news from The Consumerist that the FCC has updated its consumer help center with a revamped form for complaining about an unsatisfactory ISP. From the article: Among the issues concerned consumers can complain about, the form now contains "open internet/net neutrality," right there alphabetically between "interference" and "privacy." So what, specifically, qualifies as a net neutrality violation you can complain about? The FCC has guidance for that, too. In general, paraphrased, it's a problem if there's: Blocking: ISPs may not block access to any lawful content, apps, services, or devices. Throttling: ISPs may not slow down or degrade lawful internet traffic from any content, apps, sites, services, or devices. Paid prioritization: ISPs may not enter into agreements to prioritize and benefit some lawful internet traffic over the rest of it on their networks.

Read more of this story at Slashdot.


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