Uber makes life easier for deaf drivers, but still faces disability controversy

Just a week after the ride-sharing company came under fire for continued allegations of flouting disability laws, Uber, master of stunt marketing and PR recovery attempts, is updating its Uber Partner app to cater to deaf and hard-of-hearing drivers.

The app's new features — a result of Uber working with the National Association of the Deaf (NAD) and deaf driver partners to learn about their specific frustrations with the platform — include a flashing screen for trip requests (as opposed to previous audible-only beeps) and the ability to turn off the option for users to call deaf drivers (users will only be able to text them). Read more...