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May 23, 2013 08:29 pm GMT

Loom Is Building A Better iCloud

Loom-logoBarely a month or two after launching the Y Combinator-backedphoto-sharing service Popset, the team realized they were solving the wrong problem. Users weren’t struggling to share their photos with groups; they needed tools to help them organize and manage their photo libraries across a variety of platforms and services. So the company decided to change its course, and today it’s announcing what it has in store: Loom, a cloud storage and syncing service that’s like a better alternative to iCloud. “People were requesting features and giving us feedback that caught our attention,” explains Popset and now Loom co-founder Jan Senderek. After interviewing hundreds of users over a month’s time, the founders had a better idea of what its user base wanted. People told the team of their awful routines for managing photos – backing them from iPhones to external hard drives, having to sync them through iTunes, how quickly the photos ate up precious disk space on their portable devices and MacBook SSD drives, and so on. “There are so many thing that are wrong, and it’s kind of obvious how to solve that – by simply putting everything in the cloud and making it accessible to you on all your devices,” says Senderek. That, of course, is the promise of Apple’s iCloud. But it doesn’t seem to work as well as it should. In recent months,Apple users and developers have becomeincreasingly frustrated with iCloud, which has proved to be difficult, buggy, and confusing to end users. “People don’t really understand iCloud. They don’t understand what Photostream is or how it works,” Senderek explains. “It actually makes the problem worse.” Photostream,which saves the last 1,000 photoson your device, appears like a separate album, which also confuses some users. The team, which also includes co-founders Philipp WeinandDaniel Wagner, realized they had a choice to make. They could either double-down on Popset or respond to the problems users wanted fixed with a whole new product. They chose the latter. Popset users were notified at the beginning of this month that the service would be closing in June, and were offered a downloadable .zip file of the photos they had shared. The new product, Loom, puts all your photos and videos in the cloud, allowing you to empty your Camera Roll and reclaim lost disk space. Designed to replace the native Photos app, Loom instead uses smart technology to intelligently cache photos and

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/s32lehF42JI/

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