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September 27, 2012 10:45 pm GMT
FixYa, the Q&A site for products where where amateur product experts give repair advice to consumers, is debuting a new app today that allows people to shoot a video of a product problem with their iPhone and get a real product fix from one of FixYa's 700,000 product experts.FixYa, which says it has an online community of 25 million users and 700,000 experts, essentially crowdsources product troubleshooting from consumers. The idea is that consumers can get better help from fellow users than from spending time with manufacturer call centers or from paying support fees. To date, FixYa's community has answered 15 million questions across eight million products.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/7Bnsr6jVeLw/
Troubleshooting Q&A Platform FixYas New iOS App Allows You To Record And Post Videos Of Product Issues
FixYa, the Q&A site for products where where amateur product experts give repair advice to consumers, is debuting a new app today that allows people to shoot a video of a product problem with their iPhone and get a real product fix from one of FixYa's 700,000 product experts.FixYa, which says it has an online community of 25 million users and 700,000 experts, essentially crowdsources product troubleshooting from consumers. The idea is that consumers can get better help from fellow users than from spending time with manufacturer call centers or from paying support fees. To date, FixYa's community has answered 15 million questions across eight million products.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/7Bnsr6jVeLw/
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