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May 30, 2011 02:45 am GMT
Currently I am not in Cancun. The reason I am not in Cancun is out of my control (an over three hour Virgin delay on the tarmac at JFK caused me to miss my connecting USAirways flight at SFO). I spent a good part of those three plus plane-trapped hours bitching on Twitter, asking both the @VirginAmerica and @USAirways Twitter accounts for guidance, because calling their respective 800 numbers either put me on hold or wouldn't go through.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/Du2PNutmhdM/
Users Say They're More Likely To Buy If A Business Answers Their Question On Twitter
Currently I am not in Cancun. The reason I am not in Cancun is out of my control (an over three hour Virgin delay on the tarmac at JFK caused me to miss my connecting USAirways flight at SFO). I spent a good part of those three plus plane-trapped hours bitching on Twitter, asking both the @VirginAmerica and @USAirways Twitter accounts for guidance, because calling their respective 800 numbers either put me on hold or wouldn't go through.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/Du2PNutmhdM/
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