Redefining Incident Response: Insights from the Chaos Engineer Behind Jeli.io

If you think your org doesnt have any incidents, its time to change your definition of an incident.

This week were joined by Nora Jones, Jeli's founder & CEO, to simplify incident analysis and explain why so many incidents go underreported. Before beginning her journey as a founder, Nora helped pioneer chaos engineering at companies like Netflix and Slack where she developed a passion for understanding the intersection of software and people.

A stellar engineer, manager & founder, we caught up with Nora on the heels of her keynote address at the LeadDev conference in New York.

Episode Highlights:

• (1:29) How to lead based on incidents
• (6:50) Learning from incidents
• (14:50) Chaos engineering at Netflix
• (21:34) Why orgs should call more things incidents
• (30:54) Founding Jeli
• (37:01) Nora's advice to eng leaders

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