An Interest In:
Web News this Week
- April 27, 2024
- April 26, 2024
- April 25, 2024
- April 24, 2024
- April 23, 2024
- April 22, 2024
- April 21, 2024
March 23, 2023 10:00 am
Original Link: https://www.theverge.com/2023/3/23/23652373/ftc-click-to-cancel-subscription-service-dark-patterns-ban
The FTC wants to ban those tough-to-cancel gym and cable subscriptions
The US Federal Trade Commission is proposing a formal ban on subscriptions that are simple to start but difficult to stop. This morning, it announced a notice of proposed rulemaking it dubs “click to cancel,” requiring companies to make ending a subscription equivalently simple to signing up for one. That includes letting people use the same method for both actions — so a business can’t, for instance, let someone sign up for a service online but make them call a phone number to cancel.
The rule has a couple of other provisions. Many companies try to keep subscribers by offering special deals or perks, and they’re still allowed to do that, but they must offer an up-front opt-out that lets customers bypass the sales pitches. They also have...
Original Link: https://www.theverge.com/2023/3/23/23652373/ftc-click-to-cancel-subscription-service-dark-patterns-ban
Share this article:
Tweet
View Full Article
The Verge
The Verge is an ambitious multimedia effort founded in 2011More About this Source Visit The Verge