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December 18, 2020 07:01 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/CIxpR_owtSo/
Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmare
Mobile travel app Hopper has been hit hard by the COVID-19 pandemic as consumers canceled their trips and airlines dropped their flights. But the complications around getting airline credits and refunds have since turned into a customer service crisis for the airfare prediction and ticket booking startup, which had been valued at $750 million back […]Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/CIxpR_owtSo/
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