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December 16, 2020 05:00 am

Gmail Is Broken Right Now, One Day After a Massive Outage

An anonymous reader quotes a report from TechCrunch: While it doesn't appear to be completely down like it was yesterday morning, we're hearing many reports from Gmail users that the email service is having major issues right now. Some users are reporting that Gmail is particularly slow, while others are reporting constant error messages. One TechCrunch writer, meanwhile, noticed that emails he was sending to Gmail accounts appeared to immediately bounce, with Gmail's server responding with an error reading "550-5.1.1 The email account that you tried to reach does not exist." Google confirms the issues on its services dashboard, writing at 1:30 PM Pacific that they're impacting a "significant" number of users: "We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior." In a second update at 2:30 PM, Google says its teams are "continuing to investigate this issue"; as of 3:30 PM, the company says it expects the issues to be fixed by 4:00 PM while noting that time may change. Google says the problems have been resolved, although encrypted email service ProtonMail tweets that the email bouncing issue is widespread, with many emails sent to Gmail users bouncing permanently.

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