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August 31, 2020 12:21 am GMT
Original Link: https://boingboing.net/2020/08/30/united-to-end-widely-hated-20.html
United to end widely hated $200 ticket-change fees as desperate plea for you to fly
United Airlines on Sunday released a video saying they've listened to customer complaints and will end their standard $200 fee for changing a ticket for travel within the United States. "When we hear from customers about where we can improve, getting rid of fees is often the top request," United CEO Scott Kirby said in […]Original Link: https://boingboing.net/2020/08/30/united-to-end-widely-hated-20.html
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