Optimum raises prices on internet and TV plans, barely warning customers

Optimum hiked the prices of its internet and TV plans this month, and many customers have been finding out thanks to the arrival of surprisingly high bills.

TV packages jumped up as much as $30 per month, according to Consumer Reports. Internet prices are going up as well, with the basic “Optimum Online” service jumping up at least $25 per month.

Existing subscribers won’t see such dramatic hikes. A spokesperson for Altice, which runs Optimum, tells The Verge that existing subscribers’ monthly bills will rise by no more than $14.50 per month, regardless of what’s in their package. The much higher rates are only being given to new customers.

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