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February 9, 2020 10:44 pm

Suspicion and Anger Towards Microsoft Rises After Windows 10 Search Failure

Earlier this week, searching in Windows 10 was broken, "with a black bar showing where search results should be, even for those who tried to perform a local search of their files." Microsoft issued a fix and blamed the issue on a "third-party networking fiber provider". But unfortunately, Microsoft's fix isn't working for everyone -- and that's just the beginning. Long-time Slashdot reader Futurepower(R) shares Forbes' report:Second, and more worryingly, Microsoft's explanation doesn't add up and it has prompted serious questions to be asked about how the operating system works and what personal data it is sharing. Popular Microsoft pundit Woody Leonard led the charge, writing: "If you believe that yesterday's worldwide crash of Windows 10 Search was caused by a bad third-party fiber provider, I have a bridge to sell you." In an open letter to new Windows head Panos Panay, Susan 'Patch Lady' Bradley was similarly sceptical, noting that today "we all found out that our local search boxes are somehow dependent on some service working at Microsoft." She attacked the company for a lack of transparency and gave it a maximum 'Pinocchio score' for a lack of trust... Similarly, Engadget writer Richard Lawler revealed that users were now trying to hack the Windows 10 registry to disconnect their local file searches from Microsoft servers "and I can't say I blame them after this episode. Microsoft owes users a better explanation than this and should make sure it's impossible for offline features to get taken out when the cloud is having an issue." In fact, Forbes writes that "the aforementioned Windows 10 registry hack appears to be the only 100% fix for this issue and it also disconnects Bing and Cortana online services from Windows 10 search." And then on Saturday the Windows Latest blog also noticed that Microsoft's release notes for Windows 10 20H1 Build 19035 reveal that Microsoft is apparently now delaying the roll-out of a widely-anticipated "Optional Updates" option. "It appears that the new Optional updates experience will come out in October/November 2020, not this spring as previously planned."

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