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September 4, 2019 10:00 am

Faulty Tesla App Locked Some Owners Out of Their Cars For Hours

Some Tesla owners who depended on the app to unlock their cars were left scrambling for their physical keys yesterday when the app went down for maintenance. Several users took to Twitter to pour out their agony. The Next Web first reported the news: Downdetector.com, a website that shows the status of various services, had many people reporting an outage for Tesla over the last couple of hours. According to the website, first outages were reported around 4.30AM ET. While Tesla's app helps you unlock the car, you can still use a key card, an option key fob, or the app without needing to connect to the internet. But some people who didn't have the key card or the fob, and were logged out of the app, had to wait at the time of reporting. A Tesla spokesperson confirmed to Gizmodo that Tesla's app was temporarily unavailable on Monday but full functionality was soon restored. Tweets suggest the app was down for around three hours at least.

Read more of this story at Slashdot.


Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/-WoZXx-NDz0/faulty-tesla-app-locked-some-owners-out-of-their-cars-for-hours

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