An Interest In:
Web News this Week
- March 29, 2024
- March 28, 2024
- March 27, 2024
- March 26, 2024
- March 25, 2024
- March 24, 2024
- March 23, 2024
May 4, 2019 02:30 am
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/yz3QT98ZxuU/google-launches-calljoy-a-virtual-customer-service-phone-agent-for-small-businesses
Google Launches CallJoy, a Virtual Customer Service Phone Agent For Small Businesses
Google is combining several technologies, including virtual phone numbers, audio transcriptions, automated reporting and analytics, in a new effort to help small business owners better manage their inbound phone calls. From a report: The company's latest project from its in-house incubator is CallJoy, launching today. Aimed at the U.S.'s 30.2 million small business owners, the system offers a low-cost customer service agent that helps block spam calls, provide callers with basic business information and redirect customers to complete their requests -- like appointment booking or placing a to-go order -- over SMS. Any other calls or questions would be directed to the main business phone number. Typically, customer service phone agents like this are out of reach for small business owners, but CallJoy is priced at a flat monthly fee of $39 to make the technology affordable.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/yz3QT98ZxuU/google-launches-calljoy-a-virtual-customer-service-phone-agent-for-small-businesses
Share this article:
Tweet
View Full Article
Slashdot
Slashdot was originally created in September of 1997 by Rob "CmdrTaco" Malda. Today it is owned by Geeknet, Inc..More About this Source Visit Slashdot