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May 1, 2019 04:00 pm

When Your Amazon Purchase Explodes

Why is it still so easy for consumers to buy poorly made, dangerous batteries that explode, and why is it so difficult to tamp down on counterfeits or hold the sellers -- or the platforms the sellers use, such as Amazon -- accountable? From a report: In the massive global network of manufacturers, distributors, sellers, and resellers, it can be nearly impossible to tell who's actually responsible for getting any given product into your living room. Even when it sets your couch on fire. [...] More than half of the items sold on Amazon are listed by third-party sellers -- not by Amazon itself -- which makes ensuring that products are safe and authentic difficult, according to Juozas Kaziukenas, the founder of Marketplace Pulse, a firm that researches Amazon. In the case of batteries, batches of lithium-ion cells made in China that don't pass inspection sometimes end up listed by sellers on Amazon, said Michael Rohwer, a director of Business for Social Responsibility, a nonprofit that works with companies on their supply-chain practices. [...] Insurance companies have even started to sue both Amazon and battery makers because they say they've had to pay out many claims over lithium-ion-battery explosions. Allstate New Jersey Insurance sued Amazon in U.S. District Court in New Jersey, alleging that a battery bought on Amazon caused "extensive" damage to a home, which required the insurance company to make "significant payments" to the insured. That case was eventually dismissed, but both State Farm and General Insurance Company of America are currently suing Amazon because of fires they say were caused by lithium-ion batteries purchased on the platform.

Read more of this story at Slashdot.


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