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October 14, 2017 04:00 am

Latest iOS Update Shows Apple Can Use Software To Break Phones Repaired By Independent Shops

The latest version of iOS fixes several bugs, including one that caused a loss of touch functionality on a small subset of phones that had been repaired with certain third-party screens and had been updated to iOS 11. "Addresses an issue where touch input was unresponsive on some iPhone 6S displays because they were not serviced with genuine Apple parts," the update reads. "Note: Non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. See support.apple.com for more information." Jason Koebler writes via Motherboard: "This is a reminder that Apple seems to have the ability to push out software updates that can kill hardware and replacement parts it did not sell iPhone customers itself, and that it can fix those same issues remotely." From the report: So let's consider what actually happened here. iPhones that had been repaired and were in perfect working order suddenly stopped working after Apple updated its software. Apple was then able to fix the problem remotely. Apple then put out a warning blaming the parts that were used to do the repair. Poof -- phone doesn't work. Poof -- phone works again. In this case, not all phones that used third party parts were affected, and there's no reason to think that, in this case, Apple broke these particular phones on purpose. But there is currently nothing stopping the company from using software to control unauthorized repair: For instance, you cannot replace the home button on an iPhone 7 without Apple's proprietary "Horizon Machine" that re-syncs a new home button with the repaired phone. This software update is concerning because it not only undermines the reputation of independent repair among Apple customers, but because it shows that phones that don't use "genuine" parts could potentially one day be bricked remotely.

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