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March 28, 2017 01:37 pm GMT

AWS launches Amazon Connect, productizes Amazons in-house contact center software

AWS continues to add yet more software and services to build out its revenues and touchpoints with businesses that already use its cloud infrastructure for storage and to host and administer servicesand apps. The latest product, launching today, is Amazon Connect, a cloud-based contact center solution. AWS said it is based on the same tech that Amazon itself has built and uses in-house… Read More

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