Genius site tracks the Twitter apologies issued by UK transport companies

LONDON — If there's one thing us Brits love to complain about (aside from the weather), it's transport.

This year — particularly with the recent rail strikes that have affected commuters — transport-based anger seems to be at an all-time high.

But what kind of scale are we talking about here?

Well, although there's no way of tracking the day-to-day mutterings of delayed commuters, there is one thing that can be monitored — Twitter complaints. Or, rather, Twitter apologies.

Omid Kashan, a 26-year-old graphic designer and web developer from Manchester, has done exactly that. Read more...