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December 8, 2016 06:00 pm

Google Cloud Print Is Turning Off Epson Printers

When Google launched Cloud Print, it removed a lot of the hassle from using a printer. Instead of a printer only printing documents from the PC it was connected to, Cloud Print allowed any device, be it a Windows PC, Mac, Chromebook, smartphone, tablet, etc. to print to any printer either locally or remotely. However, Google Cloud Print has gone awry this week, as reports PCMag, and Epson printer owners are suffering because of it. From the article: A thread appeared on the Chromebook Central Help Forum explaining a problem where an Epson XP-410$185.00 at Amazon printer was turning itself off after 30 seconds. The printer worked without issue for two years, but now it wouldn't stay powered on. At first, this seems like a printer hardware problem, but the printer started working again once it was disconnected from the Internet. However, as soon as Google Print Cloud was enabled, the automatic power down happened again. Later in the support thread an Epson WF-4630 owner reports the same issue, as do XP-215, XP-415, XP-610, WF-545, WF-845, and WF-7610 owners.A change in Google's API for its cloud service triggered the issue, reports ArsTechnica. The change has caused a conflict between Cloud Print and printers' firmware.

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