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November 14, 2016 05:00 pm GMT

Outlook gets its own lightweight CRM, Outlook Customer Manager

image3Microsoft today isrolling out a new tool for business owners using Office 365 and Outlook called Customer Service Manager, a lightweight CRM for companies that need to track their customer interactions and history, but aren’t yet ready for a more robust platform like Dynamics 365. The new tool lets businesses track tasks and deals in progress directly in Outlook, and will pop-up… Read More

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