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September 22, 2016 04:00 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/reHspANlMPQ/ubers-terrifying-ghost-drivers-are-freaking-out-passengers-in-china
Uber's Terrifying 'Ghost Drivers' Are Freaking Out Passengers in China
Several Chinese publications are reporting that "ghost drivers" are frightening Uber passengers into paying for trips they didn't take. Passengers in Tianjin, Qingdao, Chengdu, Beijing, Shanghai and Suzhou have been canceling Uber rides after seeing creepy driver profile pictures pop up in the app. Quartz reports: Passengers using the ride-hailing app in several Chinese cities have reported seeing their requests picked up by drivers with creepy profile photos of zombie faces. According to Chinese news site Sixth Tone, the point of these ghostly profiles is to scare passengers into canceling the trip, so they are fined for a few yuan (less than a dollar), which goes to the driver. Other passengers have reported seeing their rides accepted, but then their trips were "started" by the driver on the app before they even get to the car. These "ghost rides" last less than a minute, with the driver charging customers between 8 and 15 yuan (about 1 to 2 dollars) for a ride that never happened. Calls to the drivers in these cases are never picked up, according to The Paper, a state-owned media. Passengers can however eventually be reimbursed by Uber China if they lodge a complaint.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/reHspANlMPQ/ubers-terrifying-ghost-drivers-are-freaking-out-passengers-in-china
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