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September 11, 2016 04:00 pm

When Your Boss Is An Algorithm

Slashdot reader Presto Vivace shares an article on FT.com about "workers without a workplace, striking against a company that does not employ them...managed not by people but by an algorithm that communicates with them via their smartphones." And what they are rebelling against is an app update... They might be free to choose when to work but not how to work or, crucially, how much they are paid... Some gig-economy workers and unions are bringing this question to court. They argue that these companies' algorithms exert so much control over workers that they are really employees in the eyes of the law and thus owed hourly minimum wages, sick pay, holiday pay and the like. The article offers a detailed look at historical precedents for today's strict "service level assessments," noting that for the companies, "algorithmic management solves a problem: how to instruct, track and evaluate a crowd of casual workers you do not employ, so they deliver a responsive, seamless, standardized service." But for workers in the gig economy -- 800,000 in the U.S. alone -- the question becomes whether reporting to an algorithm in an app is liberating -- or exploitative?

Read more of this story at Slashdot.


Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/iIzn_zv9DPQ/when-your-boss-is-an-algorithm

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