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June 7, 2016 12:47 pm PDT
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/z04aZoQUCJw/you-are-not-a-wallet-complain.html
You are not a wallet: complaining considered helpful
My new Guardian column, It's your duty to complain that's how companies improve, is a rebuttal to those who greet public complaints about businesses' actions with, "Well, just don't buy from them, then." (more…)
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/z04aZoQUCJw/you-are-not-a-wallet-complain.html
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