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November 19, 2013 02:30 pm GMT

How Usability Testing Drastically Improved My Client's App

Most designers spend too much time with their designs to be objective about them. The best thing any designer can do is to collect feedback from real users. Testing uncovers pain points and flaws in a design that are not otherwise obvious.Recently, I had an opportunity to experience this firsthand when iterating on HelloSign, the iOS app that enables users to scan, sign and send documents from their phone using the built-in camera.

Original Link: https://www.smashingmagazine.com/2013/11/how-usability-testing-drastically-improved-my-clients-app/

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