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May 16, 2013 09:15 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/XXJ345mcl5M/
FixYa's New FixBoard Allows Companies To Track Customer Support Trends
FixYa, a Q&A site where consumers can seek advice from product experts, is launching a new feature today called the FixBoard, which should make the site more useful to big consumer brands.As the name suggests, the FixBoard is basically a dashboard of FixYa data. It shows the number of FixYa owners who reported a problem with a company product over time, the products that have the most reported problems, the most common problems, and how those numbers stack up against the competition.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/XXJ345mcl5M/
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