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June 14, 2012 07:39 pm GMT
Amazon Web Services (AWS), the cloud computing business run by internet retailer Amazon, today announced a revamp to its support offerings. The company cut the prices for its premium (paid) support offerings, while also automatically enrolling its customers in the "Basic" support tier for free. In conjunction with the changes, AWS also rebranded its support tiers from Bronze, Silver, Gold and Platinum to new, more descriptive names: Basic, Developer, Business and Enterprise.For enterprise customers, there comes another big change, too: support pricing is now being based on usage as opposed to a flat fee, which could potentially translate to cost-savings for some customers as it now offers levels of pricing below the previous flat 10% fee.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/6bUxPoYLKts/
Amazon Web Services Announces Price Cuts On Premium Support, Free Basic Support For All
Amazon Web Services (AWS), the cloud computing business run by internet retailer Amazon, today announced a revamp to its support offerings. The company cut the prices for its premium (paid) support offerings, while also automatically enrolling its customers in the "Basic" support tier for free. In conjunction with the changes, AWS also rebranded its support tiers from Bronze, Silver, Gold and Platinum to new, more descriptive names: Basic, Developer, Business and Enterprise.For enterprise customers, there comes another big change, too: support pricing is now being based on usage as opposed to a flat fee, which could potentially translate to cost-savings for some customers as it now offers levels of pricing below the previous flat 10% fee.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/6bUxPoYLKts/
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