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April 26, 2012 01:30 am GMT

Never, Ever Promote From Within

promotion-posterMy father, Alfred Bud Weiss, owned a car dealership Buds Cadillacs of Miami, Florida. When Id drop by the office, he would usually pepper me with bits of business wisdom, but as a kid, I wasnt very receptive. My head was usually buried in a comic book, only half listening. However, there was one story that stuck with me and I have struggled to make sense out of it throughout my business career:Son, you never, ever promote your best salesperson to be the sales manager. This is a classic mistake that other car dealers make. A bunch of my top producers came from their failed attempts as sales managers at other places. You commit two wrongs with these promotions: First, you take your top producer someone raking in two to five times the average salesperson off the sales floor. Second, you put them in a new job that they are totally unqualified to do successfully. This usually ends in disaster for everyone involved.

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