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June 12, 2024 04:16 pm
Original Link: https://slashdot.org/story/24/06/12/1616228/t-mobiles-un-contract-promise-unravels-as-price-hikes-shock-customers?utm_source=rss1.0mainlinkanon&utm_me
T-Mobile's 'Un-contract' Promise Unravels as Price Hikes Shock Customers
T-Mobile's recent price hikes of up to $5 per line on older smartphone plans have left many customers shocked due to the company's previous "Un-contract" promise. Announced in 2017, T-Mobile pledged never to change the price customers pay for their plans. However, a now-removed FAQ revealed that the guarantee only ensured T-Mobile would pay the final month's charges if prices increased and customers chose to leave within 60 days. The price increases affect various plans, despite T-Mobile's earlier promises of "no crazy strings, no hoops to jump through, no hidden fees, no BS."Read more of this story at Slashdot.
Original Link: https://slashdot.org/story/24/06/12/1616228/t-mobiles-un-contract-promise-unravels-as-price-hikes-shock-customers?utm_source=rss1.0mainlinkanon&utm_me
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