Twitter vows to take less severe actions against rule-breaking accounts

Twitter is promising that it’ll take “less severe actions” when disciplining accounts that break its rules; it’ll only suspend Twitter accounts that engage in “severe or ongoing, repeat violations” of its rules. The company also says it’ll be letting anyone appeal suspensions starting February 1st, and that those doing so will be judged using updated standards.

What will Twitter do instead of suspending your account? The “less severe actions” are things that Twitter has been doing for years, such as limiting visibility of a tweet, or telling a user to remove a tweet before they can get back onto the site. Today’s change is that Twitter is promising to reach for those tools more often, instead of going straight for the ban button.

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