Google Stadia is how you shut down a service right

Google made a few mistakes with its Stadia cloud gaming service. Maybe more than a few. Okay, it made a lot of promises it didn’t keep and said a lot of things that look pretty laughable in hindsight and totally pulled the rug out from under its indie developers. We did our best to warn you!

And yet, I don’t think Stadia will be remembered poorly now it’s gone — because in the end, Google did right by its customers. Pay attention, rival companies: this is how you shut down a service right.

I can’t remember a company ever trying so hard to erase its mistakes: Stadia users got full hardware and software refunds, save game transfers, even a final celebratory test game they could play on the eve of the shutdown. They were warned over three...

Continue reading…