Fitbit Charge 5owners struggled to sync devices during widespread outage

If you spent Tuesday wondering why your Fitbit Charge 5 won’t sync, you’re not alone. Frustrated Charge 5 owners have taken to Reddit and Twitter to report their fitness trackers simply won’t sync in what appears to be a widespread outage. It’s the latest in a series of complaints this summer following slow Ionic recalls and messed-up blood oxygen graphs for Android users.

The Verge was able to confirm that at least two of our Charge 5 devices are unable to sync on both Android and iOS despite multiple efforts. We were last able to sync a device at 10:39PM ET on Monday night. Unpairing and repairing the Charge 5 as well as force quitting the Fitbit app were unsuccessful in fixing the issue.

Around 4:45PM ET, the Fitbit Support account t...

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